That’s how you truly align your idea with customer needs

The fishbone diagram is a well-known tool to get to the root of a problem with "5x why-questions". Accordingly, it can also be used to find out whether your own idea actually meets the innermost needs of the customer. Conversely, the customer's needs can be deduced five times using "hence" to arrive at the simplest … Weiterlesen That’s how you truly align your idea with customer needs